
Key performance indicators are crucial for any business, not only do they highlight areas of weakness, but they can also highlight areas of strength and opportunities. Of course, the KPI’s that are important to a business depend on the type of business and the vision of its owners and directors.
Here are some key KPI’s that could be useful to your business!
Financial KPIs
Revenue Growth – to track growth in revenue over a specific time period.
Profit Margin – an indicator of how much of your revenue is profit and not consumed by costs.
Break-Even – particularly useful for companies with seasonal revenue trends or businesses at an earlier stage in their journey. This calculation shows you the minimum sales you need to achieve to avoid making a loss.
Return On Investment (ROI) – measure the effectiveness of your investment by reporting on how much the investment is returning.
Working Capital – Assess the short-term financial stability by tracking if the company can cover any short-term liabilities with its current assets.
Debtor/Creditor Days – understand how quickly your customers pay you and your suppliers are being paid.
Operational KPIs
Inventory Days – this indicates how quickly inventory is being sold and replaced.
Revenue per Staff Member – this the revenue generated per staff member within an organisation.
Capacity Utilisation – a great measure of businesses with a set number of sellable units. I.e. a hotel and how many rooms are being booked throughout a period.
Order Fulfillment Rate/Time – understand how many of your orders are being fulfilled within a set time period.
Through sitting down with the Directors, we can establish the key KPI’s for the business and these help to analyse the performance of the business aligned with its goals.
A particular favourite of ours with our hospitality clients is the capacity utilisation KPI that allows us to assess busy and quiet periods as well as looking at how to increase the sales in the quieter periods.
Not sure which KPI’s can help you run your business? Speak to us today.